privacy Policy

1. Information We Collect

a. Personal Information

We collect personal information when you register, book a session, or interact with the platform, such as:

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  • Name
  • Email address
  • Phone number
  • Payment information
  • Location (for localized services)

b. Usage Data

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  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date/time of access
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c. Healer Credentials

If you are a healer, we collect your certifications, licensing information, and bio for vetting and display.

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2. How We Use Your Information

We use your data to:

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  • Provide and improve the Site’s functionality.
  • Match Seekers with appropriate Healers.
  • Process payments.
  • Send transactional or promotional emails.
  • Enforce our Terms and Conditions.
  • Comply with legal obligations.

3. Cookies and Tracking

We use cookies and similar technologies to:

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  • Enhance user experience.
  • Analyze site traffic.
  • Personalize content and ads.

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You can control cookie settings in your browser.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

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  • Payment processors (e.g., Stripe or Paypal)
  • Hosting providers
  • Customer service tools
  • Law enforcement when required
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5. Third-Party Services

Our platform may integrate with third-party tools (e.g., Calendly, Zoom). Each service has its own privacy practices. Ultra Healers is not responsible for their use of your data.

6. Data Security

We employ industry-standard encryption and security protocols to protect your information. However, no system is 100% secure.

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7. Data Retention

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  • We retain your information as long as your account is active or as needed to fulfill legal and business obligations.
  • You can request deletion of your account and data at any time.
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8. Your Rights

You have the right to:

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  • Access the data we hold on you.
  • Request corrections or updates.
  • Request deletion of your data.
  • Withdraw consent for marketing.
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Please email info@ultrahealers.com to exercise your rights.

9. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect personal information from minors.

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10. International Users

If you access the Site from outside the U.S., you consent to processing your data in the U.S., which may not offer the same protections as your home country.

11. Changes to This Policy

We may update this Privacy Policy. Updates will be posted with the new effective date. Continued use implies acceptance.